Acceptable use
The rules for how the Sajva service may be used. This is a reader-friendly summary of section 5 of our SaaS Terms — if the two ever disagree, the Terms govern.
Last updated: August 2026
In short
- The Service exists to help you respond to ESG and sustainability questionnaires from your own customers — nothing else.
- You always review and approve AI-suggested answers yourself before they go out.
- You may not resell or give others access to your licence.
- Breaking the rules can lead to termination of the agreement under the Terms' §9.2.
1. Permitted use
You may use the Service solely for your own internal business purposes — specifically, to assist in responding to ESG and sustainability questionnaires received from your buyers. You may not resell or sublicense access to the Service.
2. Your responsibilities
- Ensuring all uploaded information is accurate and lawful
- Reviewing and approving all AI-generated drafts before submission
- Maintaining the security of your login credentials
- Ensuring your authorised users comply with these terms
- Obtaining any consent required to provide personal data to Sajva
3. What you must not do
- Use the Service to submit false or misleading sustainability information
- Attempt to reverse-engineer or extract the Service's source code
- Access or attempt to access another customer's data
- Upload unlawful content
- Use the Service in breach of applicable law
4. If the rules are broken
A material breach of these rules that is not remedied within fourteen (14) days of written notice can lead to termination of the agreement, under §9.2 of the SaaS Terms.
Questions about what's allowed?
Reach out at info@sajva.ai and we'll get back to you as soon as we can.